Rental Policies

Age Requirements

You must be 25 years or older to rent any of our cabins (legal photo ID required upon request). Persons of the rental age or older are not permitted to make reservations on behalf of younger guests (including, but not limited to, parents booking for under-aged children, and acquaintances 21 years or older booking for other under aged guests). Renter must be present at the lodge for the reserved dates.

Registered Guest Responsibility

Guests hereby authorize Big River Escape Riverside Cabins to charge any expenses related to the repairs or cleaning of the unit beyond normal wear and tear or related to any theft or vandalism of any property from the unit to the guest’s credit card on file. Property will be replaced at current retail value plus a $50 service fee. An inventory of cabin property is taken prior to check-in and after check-out. Upon arrival, we ask you to inspect the cabin for any damages and report any problems within 2 hours of your arrival. If items are not reported in the allotted time, you will be charged for any damages that are found at the check-out inspection. The registered guest is responsible for all facets of the rental agreement.

Check-in & Check-out

Check-in is 4:00 p.m. or later. If you are going to check in later then 6:00 p.m., please call ahead. The cabin was cleaned and inspected prior to your arrival. Your cabin will be left unlocked and ready for your stay. If you notice any problems upon checking in, please let us know right away to avoid any damages being charged to your account and so we can correct the problem as soon as possible. Two sets of keys will be on the kitchen table.

Smoking and vaping are prohibited inside the cabins. Evidence of smoking will result in a $200 minimum professional cleaning charge to the credit card on file. No exceptions. You are welcome to smoke outside or on the decks/porches. Please do not use the railing or deck as an ashtray. Please do not throw or put cigarettes on the ground.

Cabins have a septic system. Do not place anything in toilets other than toilet paper (no paper towels, wipes, diapers, or feminine sanitary products). If the system becomes clogged, the credit card on file will be charged.

No deep fryers or grills are allowed in the cabin or on the porch. Using a deep fryer or grill in the cabin will result in a minimum $200 charge to the credit card on file.

  • Do not place clothing or other items on the heaters.
  • Please place sheets on the futons before sleeping on them.
  • Candles and open flames are prohibited inside the cabins.
  • We provide the first set of toilet paper and garbage bags only. After that, these are the renter’s responsibility.

Drinking Water Warning. The tap water at Big River Escape Riverside Cabins has nitrate levels that exceed the maximum 10-milligram per liter standard. Nitrate is a molecule that is naturally found in plants and animals. Common sources of nitrate include nitrogen fertilizers, manure, septic systems and sewage treatment practices. Nitrate dissolves easily in water and does not adsorb into the soil. It can easily be carried into the groundwater by rainwater and melting snow. Some studies estimate that at least 10% of private wells in Wisconsin have high levels of nitrate (Source: WI Dept. of Health Services).

The Wisconsin Division of Public Health recommends that no infant or female who is or may become pregnant should consume any water that exceeds 10 ppm nitrate. People of all ages avoid long-term consumption of water that has a nitrate level greater than 10 ppm. Do not attempt to remove the nitrate by boiling the water. This will only increase the nitrate concentration.

Check-out is 10:00 a.m.
Check-in and check-out times are strictly enforced so that we can make sure that each cabin is ready for our incoming guests. Late check-outs will result in additional fees for each guest overstay without permission. When checking out, leave the keys on the kitchen table with your payment (check or cash) and lock the doors. Failure to leave keys on the kitchen table at check-out will result in a $50 charge to the credit card on file. Lost keys will be charged $25 per key. If you do not leave payment upon your departure, you hereby authorize Big River Escape Riverside Cabins to charge your credit card on file.

Please leave cabins as you found them when you arrived.

  • All dishes, pots, pans, silverware and kitchen utensils must be washed, dried and put away. The stove/oven should be left in clean condition and the refrigerator should be left cleaned and free of food.
  • Please remove all bedding and put into pillowcases and leave by the front door.
  • All trash in cabins and on property needs to be placed in bags in the outside trash and recycling dumpsters, and the property should be left neat and in order.
  • All windows should be closed.
  • Check the refrigerator, bathrooms, and bedrooms carefully for your personal items prior to check-out. Big River Escape Riverside Cabins will assume no responsibility for loss or damage to guests’ personal effects during the rental period. Upon request, guests’ personal items left at property will be mailed to guests at a charge of $10.00 plus shipping. Items left longer than 30 days will be discarded by Big River Escape Riverside Cabins.
  • Upon check-out, any vehicles left on property will be towed off property and charged to the credit card on file.

We reserve the right to charge your credit card for any damages or excessive cleaning, soiled dishes left in the sink, and/or cabin content in disarray from your stay. If excessive cleaning is required, an additional $50 dollars per hour (1 hour minimum) will be charged to the credit card on file.

Occupancy & Rates

All of our cabin rental rates are based on a standard occupancy rate. In those cabins that allow for more guests, additional adults and children over two years of age are $20 per day. Please limit the number of guests to the maximum occupancy of the cabin and to the number of paid guests included in your reservation. All persons, including children, are counted toward the maximum occupancy of a cabin. If extra guests are found, you will be charged for any additional guests not registered and you may be asked to leave should you exceed the maximum occupancy of the cabin. If more beds are slept in then are paid guests, you will be charged for additional guests.

Credit Cards Accepted

You must reserve your cabin with a credit card. We accept: Visa, Discover, American Express, and MasterCard. A 3% processing fee applies to any credit card transaction. All rentals are subject to Wisconsin sales tax and local city and/or county taxes.

Cancellations & Refunds

All cancellations prior to 7 days of scheduled stay must pay a service charge of $50. Cancellations within 7 days of scheduled stay will be charged the full amount for the stay. No cancellations or refunds due to inclement weather. No shows are considered cancellations. We adhere to a strict cancellation policy due to any reason.

We are not responsible for mechanical failures of non-essential or luxury items, including, but not limited to televisions, cable television, 5G Wi-Fi, air conditioning, or any other appliance that fails to operate properly during your stay. We reserve the right to subcontract work to be performed at the earliest date possible and will react as quickly as possible to restore any amenity, but do not guarantee complete restoration during your stay. No refunds or rent reductions will be given for mechanical failures, or for disruptions of any utilities including, but not limited to, power, water, Internet, and cable outages, etc., or any “Act of God”, which are beyond our control. We are not responsible for government closures due to a pandemic. There will be no refunds if a local establishment (restaurant, bar, etc.) is closed by mandate of the local, state or federal government.

Unknown construction or road noise near our properties is beyond our control. If you experience noise during your stay, no refunds or relocation will be made. If a guest is disappointed or unsatisfied with a cabin due to differences in taste according to décor, accommodations, location, etc. and declines to stay at the cabin, this will be considered a cancellation and no rent reduction or refund will be issued. No refunds will be made in the event a person is required to vacate the premises because of disruptive conduct or failure to follow our rental guidelines and policies.

Parties & Quiet Time

The cabins shall be used for recreational purposes only in a non-offensive manner. No use shall be made which is unlawful, improper, noisy, offensive or contrary to the Laws of Wisconsin or local town ordinances. Loud, unruly parties will not be tolerated. Quiet time is from 11:00 p.m. to 7:00 a.m. There are full-time resident neighbors that live near the cabins. Neighbors have been advised to contact us in the event of problems that arise. Violations will result in everyone being asked to vacate the premises, and if necessary, police will be contacted to help facilitate this.

Illegal Drugs

Possession of any illegal substance in any area of the property is prohibited. Big River Escape Riverside Cabins reserves the right to tell guests to vacate property if illegal drug use is suspected. Local law enforcement can be called upon for assistance and legal charges could result. No refunds will be issued.

Fireworks

Fireworks are prohibited on the Big River Escape Riverside Cabins property.

Parking

The maximum number of parking spaces per cabin is two. Parking is available to the north of the pavilion behind Buck (cabin 6) and behind Eagle, Catfish, and Fox (cabins 1,2 &3) on 20th Street. The area between Catfish and Fox (cabins 2 &3) should only be used as a loading area and not for parking. Be sure to park your vehicle so it is not projecting into the roadway. Trucks, SUVs, and vehicles with trailers should park along 20th Street parallel to the road.

Trash

Trash and mixed (plastic, aluminum, tin, paper) recycling dumpsters are located at the rear of the property behind Crane (cabin 4) on the other side of the volleyball field.

Firewood

Two fire pits are located in the courtyard. Firewood is available for $10 for a small wagon and $20 for a large wagon. Wagons can be found in the woodshed at the back of the property or in the courtyard area. Please place cash in the provided cash box.

Pets

We love pets and welcome your pets to share in your family vacation experience. We charge $10 per pet, per night. An additional pet fee of $10/pet per night will be added to your reservation and a recent vaccination record will be required prior to any pets permitted on premises. Maximum number of pets per cabin is 2. Pets are not to be left alone in the cabin unless crated. If you leave a pet unattended and the pet upsets other guests due to excessive barking or noise, Management will provide one warning. If a second complaint is made, the pet must be removed from the cabin or all guests must leave. There will be no refunds issued if you are required to leave because your pet disrupts other guests. If any damage occurs to the property as a result of your pet, you are responsible for paying for it. Please let us know of any damage before your departure so that we can begin working on scheduling repairs and provide you with the cost of the repairs. If fleas are present after check-out, you are responsible for any extermination fee. We ask that you please pick up and dispose of your pet’s droppings.

Deep Fryers/Grills

No deep fryers or grills are allowed in the cabin or on the porch. Deep fryers must be used in an open area away from anything that could catch fire. Using a deep fryer or grill in the cabin will result in a minimum $200 charge to the credit card on file to deodorize the cabin.

Grills are provided for cabins 1, 3 & 4 only. For fire safety, all charcoal grills are prohibited on decks and porches. If you have questions about grill operation, please contact management.  We cannot guarantee the availability of grills. When using charcoal grills, be careful to properly dispose of coals to prevent fires. Please clean the grill after you use it.

Water Toys/Boat Rentals

A fishing boat is available for guests to use. Contact management to reserve the boat so we can make sure the gas tank is full. Guests are solely responsible for any damages to the boat.  Return the boat with a full tank of gas. If Big River Escape Riverside Cabins has to fill the gas tank, the credit card on file will be charged for the gas used by guests.

Guests may engage in their own recreational activities (hunting, fishing, hiking, swimming, snowmobiling, etc.) at their discretion. Big River Escape Riverside Cabins and its agents are not responsible for injury or damage to the guest or guests’ property when engaging in these activities.

All guests must wear life jackets while using water toys and boats rented from Big River Escape Riverside Cabins. The river has strong undercurrents and can be difficult to navigate, even for experienced swimmers. There is no lifeguard or medic on staff. Children must be supervised by a responsible adult at all times. Any child 10 years of age or younger must wear a life jacket when on the Big River Escape dock or near the water.  There are life jackets available for guests, however, Big River Escape Riverside Cabins assumes no responsibility for the fit or function of the life jackets available. Guests assume the risk of injury, death, or other losses related to recreational activities or use of the premises and will hold Big River Escape Riverside Cabins and its agents harmless therefrom.

Liability Waiver: Guest assumes the risk involved with the use of any canoes, boats or other equipment available and agrees to hold harmless and indemnify Big River Escape Riverside Cabins and its agents from any and all claims and liability of any nature which may arise by reason of the use of the same guest or others using the same during guest’s occupancy. Guests assume responsibility for all visitors during the reservation time. Guests shall be held liable for repair of all damages/misuse of the rented equipment.

Bugs

Please be aware that you are coming to stay along the Mississippi River. While we have our cabins treated on a regular basis, it is likely that you will see bugs during your stay. We are not able to refund your reservation if you see bugs or spiders during your stay. Trash left outdoors invites animals in the area to go through it. Please secure your trash in the provided trash containers.

COVID-19

Between each stay in a Big River Escape cabin, our cleaning team is taking extra precautions to mitigate the spread of coronavirus. Our cleaners are following CDC and Buffalo County Health Department Rules and Regulations regarding cleaning procedures. We have instituted Enhanced Cleaning and Disinfection Protocols for all cabins, including sanitizing high-touch surfaces and  using bleach-based cleaners. Cleaners wear face masks and gloves inside cabins and cabins are sealed after cleaning so that you are the first ones to enter after your cabin is cleaned. All bed linens are professionally laundered at ORC Industries.

Please contact us if you feel you were at risk of exposure during your stay, so we can take necessary precautions to protect future guests and employees.

Critter Cleaning

A Critter Cleaning Cabin with running water, sink, table, freezer, and trash can is located behind Crane (cabin 4) in the white shed. Please do not clean or store critters in your sleeping cabins.

  • Place all remains in a well-sealed bag before placing them in the freezer.
  • Limit the amount of water that gets into the trash can as this will limit foul odors.
  • Hose down the Critter Cleaning Cabin after use.

Hunting

Hunting on the property and discharging firearms is prohibited.

Weather/Power Outages

Although not an often occurrence, bad weather conditions may result in a power outage. If the power goes out, you will not have running water as the water is supplied through an electric well pump.

Weddings/Events

If you intend on even the smallest gathering, we must be informed, and the proper procedures followed, due to liability. If you would like to plan an event, Big River Escape Riverside Cabins must be notified. If we are not notified of a wedding or event details (e.g. the number of guests, times lines, etc.) we reserve the right to ask guests to immediately vacate the premises. If there are any misrepresentations of a wedding or event details, we reserve the right to ask guests to immediately vacate the premises. At no time will campers or tents be allowed to park on the property unless authorized by management.

Holiday & Special Event Reservations

Holiday reservations and Opening Season for gun and duck hunting require a 2-night minimum stay.

Booking Your Next Stay

Ask us about booking the same dates next year. Book anytime up to or during your stay for 10% off your next stay (subject to availability at time of re-booking).

Liability Waiver

Guests agrees to assume all responsibility for any accidents, injury or damage that may result in or about the premises, to persons or property (including those of Guests’ visitors), and that Big River Escape Riverside Cabins and its agents shall not be held liable, or responsible for such injury, accident, or damage occurring on the property and the guest agrees to hold the Owner/agent harmless from any and all claims and liability of any nature which may arise by reason of the use of these facilities. Guests assume responsibility for all visitors during the reservation time. Guests shall be held liable for repair of all damages/misuse of the facilities.

We reserve the right to change rules and policies as needed. The rules and policies in our cabins are not as detailed as the rules and policies shown in this document. Please make sure you read and agree to the rules and policies on this page before making a reservation.

Your verbal authorization at the time of reservation, making an online reservation, payment of money and/or taking possession of the property is evidence of your acceptance of our policies and your intent to use the property as a rental.

Buck Cabin 6

Cabins & Rates

Our six cabins are nestled into a mature stand of trees providing plenty of shade after a long day on the river.

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Fire pit

On-Site Amenities

Explore the river on your kayak, canoe, or paddle board. Bike a 10-mile trail loop on the Great River Road. Use one of our grills to prepare dinner and eat under the pavilion with a view of the river and the spectacular sunsets, and then toast a stack of s'mores around the campfire.

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Flamingo float

Photo Gallery

Experience the beauty of the Mississippi River, Buffalo City and the surrounding areas.   

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Wings Over Alma

Things to Do

Venture out a few miles to experience unique gift shops and restaurants in the small towns to the north and south of Buffalo City.

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